Terms and Conditions/ Privacy Policy
Cancellation Policy:
Cancellations or rescheduling requests require a 24 hour notice. Please contact the office directly and as soon as possible to avoid any last minute cancellation fees.
In the event of a no-show/last minute cancellation, or a last minute rescheduling request, a fee of $30 will be assessed and charged to the card on file. This fee must be paid before any future appointments are made.
We limit the number of clients in a day to ensure the best possible service and safety measures, therefore last minute schedule changes have a high impact on our business.
Thank you for your cooperation and we look forward to helping you achieve your body and wellness goals!
Refund Policy
Cancellations or rescheduling requests require a 24 hour notice. Please contact the office directly and as soon as possible to avoid any last minute cancellation fees.
In the event of a no-show/last minute cancellation, or a last minute rescheduling request, a fee of $30 will be assessed and charged to the card on file. This fee must be paid before any future appointments are made.
We limit the number of clients in a day to ensure the best possible service and safety measures, therefore last minute schedule changes have a high impact on our business.
Thank you for your cooperation and we look forward to helping you achieve your body and wellness goals!
Running Late
Running Late: It happens to all of us from time to time, so all we ask is that you let us know prior to your appointment, and we will do our best to provide you with as much of your treatment in the allocated time as we can.
Generally we will have other clients booked in right after your appointment and out of respect to them, we need to have your treatment completed on time. To guarantee your full treatment time, please ensure you are not late.
Acceptance of Terms
Use of the website signifies acceptance of the terms and conditions stipulated in this document, including any revised changes for booking policy. If you do not agree to this, please refrain from using the Website.
Privacy Policy
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Your privacy is important to us. It is Contour Esthetics policy to respect your privacy regarding any information we may collect from you across our website and other websites we own and operate.
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We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.
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We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.
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We don’t share any personally identifying information publicly or with third-parties, except when required to by law.
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.
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You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.
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Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us. This policy is effective as of 1 October 2019.